# Glossary

Course: Courses offered by Uni-select to Shops/Members technician
Banner: Programs offered by Uni-select to Shops
BannerCommunication: Email notifications triggered upon Banner and element changes (signup, cancellation, conversion)
Element: Options available for banners
ExitInterview: Survey of 4 questions conducted over the phone after the shop closes
Investment: Payments that have been made to Shops or Members. NOTE: you'd need to check PaidTo column to determine to whom the payment has been made.
InvestmentType: Type of funds available in the system
MajorAccount: Major account list (e.g Canadian Tire ...etc.)
MemberEmployee: Employees of the members
MemberProgram: Member's subscriptions to Programs (e.g. B2B)
Part: Eligible Part for Labour Warranties
Program: Programs available to members
ProvidedService: Services that are provided by Members or Shops
RoadsideAssistanceCoverageDetails: Roadside Coverage details
SDM: Business Development Manager / Sales Development Manager
Shop_tech: Shop's Employees
ShopSubscription: Shop's Subscription to Banners
Supplier: Part suppliers (Labour Warranty)
Trainer: Course Instructors
Warranty_item: Labour Warranty Claims